The opportunity
We have opportunities for two Weekend Library Assistants to join our friendly Library Services teams at Chelsea College of Arts and London College of Communication (LCC) on a part time, term time basis.
As a member of the Library Services team, you will contribute to the development and delivery of high quality and student-focused library services which support the academic activities of the University.
Working collaboratively, you will promote and enable access to resources, collections and services and participate in both front-line and administrative duties. You will assist users with initial information enquiries in person and online using our live chat service ASK. This includes helping with the use of the library catalogue and materials, dealing with account queries, and supporting students with general purpose software.
In addition to this you will:
Provide support for self-issue systems, IT and printing.
Participate in stock-related duties such as retrieving and circulating items.
Help maintain and care for our collections as needed.
Assist with the production of promotional material and instructional guides to encourage students’ independent learning.
Keep the library in good order and participate in shelving activities in accordance with best health and safety practice and security guidelines.
Work Schedule
You will work during designated weeks of the year, providing cover at other UAL libraries as and when required. Please indicate in your application if you have a preference for one of the following roles:
Position 1: Chelsea College Library, Part Time, Term Time, 0.23 FTE
Saturdays: 9.5 hours, 9:45 AM to 20:15 PM (with a one-hour unpaid lunch break)
Position 2: LCC Library, Part Time, Term Time, 0.45 FTE
Saturdays and Sundays: 9.5 hours each day, 9:45 AM to 20:15 PM (with a one-hour unpaid lunch break)
About you
We are looking for individuals with a compassionate, student-centred approach, with the ability to convey information and ideas clearly and inclusively.
You will possess relevant experience in a library or customer service environment, and formal training or education to post 16 level.
You will also be able to work independently, have excellent written and oral communication skills and be IT literate. Working flexibly within in a team, you will deliver a positive and responsive customer focused service and provide assistance and cover where needed.
We are UAL
University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.
Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.
Our culture
We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.
Application process
We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.
We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.
Candidates are advised to submit applications early.
Vacancy Id: 11398
College / Service: Academic
Location: UAL - Various sites, London UK
Salary: £29,855 to £33,661 per annum, pro rata
Contract: Permanent
Term: Part time – Position 1: Chelsea -: 9.5 hours; Position 2: LCC -: 19 hours hours per week
by: 9 February 2025 at 23:55
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