The opportunity

We have opportunities for two Library Assistants to join our friendly team at Central Saint Martins (CSM).

Our busy library is popular with our students, and being located over three floors of a heritage building overlooking Granary Square near Kings Cross and St Pancras stations, this is an exciting location to work in.

As a member of the Library Services team, you will contribute to the delivery and development of high quality and student-focused library services which support the academic activities of the University.

You will participate in both front-line and administrative duties, often working collaboratively.

You will assist users with initial information enquiries in person and online using our live chat service ASK. This includes helping with the use of Library materials, dealing with account queries, and supporting students with general purpose software. You will provide support for self-issue systems, IT and printing.

Working within a small team you will participate in stock-related duties such as retrieving and circulating items. You will help maintain and care for our collections as needed. You will assist with the production of promotional material and instructional guides to encourage students’ independent learning.

You will also keep the space in good order in accordance with best health and safety practice and security guidelines.

Role 1: Full-time, 35 hours per week. Monday to Friday 10:00 am to 6:00 pm

Role 2: Part time, 28 hours per week. Tuesday, Wednesday, Thursday and either Monday or Friday depending on postholder preference. 9:00 am to 5:00 pm, with some 8:30 am to 4:30 pm shifts rostered in advance.

Please indicate in your application which role(s) you are interested in.

UAL Library Services operates a hybrid approach to working. These roles offer a mixture of approx. 80% onsite and 20% working from home, when operationally possible.

About you

You will have relevant experience in a library or customer service environment, and formal training to post-16 level.

You will be able to work flexibly within a team, providing support and assistance.

You will have strong interpersonal skills and be able to communicate information and ideas clearly, in an inclusive manner.

You will be able to work independently and organise your own work. You will be IT literate including hardware such as printers.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Candidates are advised to submit applications early.

Vacancy Id: 11477

College / Service: Academic

Location: CSM - King's Cross, London UK

Salary: £29,885 to £33,661 per annum (pro rata for part time)

Contract: Permanent

Term: Full time/Part time – 35 (Full time role) and 28 (Part time role) hours per week
by: 26 January 2025 at 21:00

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Library Assistant (CSM) x2