Beauty Advisor (15)

Space NK • Full-time • London, UK, GB • 1d ago

If you love beauty, you’re in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Beauty Advisor Overview

The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.

About you

Able to deliver a ‘customer first’ experience
Able to understand store targets and KPI’s
Strong communication skills
Leads by example
Values honesty and integrity in working relationships
Embraces change
Flexible to meet rapidly changing priorities and deadlines
Able to follow direction
Open and supportive of other ideas
Positive attitude
Passionate about beauty
Able to use own initiative

Role Responsibilities

Delivering unbiased customer advice through exceptional product knowledge
Working as one team to ensure a ‘customer first’ experience is delivered consistently
Exceeding sales targets and the company acquisition target for N.dulge
Following all stock handling policies to ensure stock accuracy and minimise stock loss
Communicating clearly and concisely with the store team
Confidently communicating with external business partners, store visitors
Fully embracing the team effort and taking pride in achieving the common goal
Creating an inclusive, welcoming and approachable store environment
Maintaining up to date product knowledge and sharing with the team
Understanding and adhering to all Company policies and procedures

Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.

How We Will Use Your Information:

We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email.

Please note that our current system does not use an automated filtering system.

All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months.

This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be ‘forgotten’ if you are not offered a position with Space NK, please email your ‘right to be forgotten’ to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.