Company Overview
Pulsar Group Plc is a tech innovator, delivering high quality SaaS products that address the fundamental business needs of clients in the marketing and communications industries. We combine AI technologies with human expertise to analyse data and create insights to understand what has impact on an organisation and their key audiences – from customers to stakeholders, politicians to influencers and the media.
The evolving Pulsar Group portfolio includes Isentia, the market-leading media monitoring, intelligence and insights solution provider; Pulsar, the most advanced audience intelligence and social listening platform; Vuelio, which provides monitoring, insight, engagement and evaluation tools for politics, editorial and social media in one place; and ResponseSource, the network that connects journalists and influencers to the PR and communications industry.
Pulsar Group is an AIM-listed SaaS provider with over 1,000 employees across 10 countries. Our technology is used by 6,000 organisations every day, from global blue-chip enterprises and communications agencies to public sector organisations and not-for-profits.
Role Overview
We’re looking for a personable, organised and proactive Office Manager to join a friendly HR team to look after our Corporate Head Office in central London. This is a 12-month Fixed Term Contract covering a period of maternity leave. This is a purely office-based role in central London, Tuesday to Thursday.
This role would suit someone with prior experience of office management looking for their next opportunity, or someone with relevant transferable skills looking to enter the corporate office environment.
A key purpose of the role is to foster a vibrant and safe office environment which supports the efficiency, creativity and sociability of our people. You’ll be managing all aspects of the office, from the physical space, through to Health & Safety and IT.
Key Responsibilities
Office Management
- Own responsibility for all aspects of the physical office environment; including facilities, maintenance, cleaning & waste management, security, equipment, post, catering, access control, insurance, storage & archiving and other workplace services.
- Be the first point of contact for anything office related, from internal staff, the landlord or building reception/security team, and service providers (incl. cleaners, deliveries and maintenance). Manage all office related third party suppliers, including service provision and contracts.
- Ensure the safe and reliable operation of any building systems and address any building defects (including HVAC, plumbing, electrical, etc) using the appropriate engineers or repair teams.
- Develop and maintain contract renewal and audit processes for all workplace services.
- Ensure the office is clean and tidy, and supplies are ordered and topped up where necessary (i.e. kitchens, toilets, client areas etc.).
- Work with our IT Team to ensure the office is set up correctly, user accounts are administered, and the office AV equipment functions well.
Health and Safety Management
- Ensure compliance with all relevant Health & Safety measures for the office, including fire safety, emergency and evacuation procedures, fire marshals and first aiders.
- Undertake risk assessments for the office environment; including DSE assessments, accident reporting, first aid, etc. Ensure risks are mitigated and managed.
- Keep up to date with technical facilities knowledge and with building, health & safety and fire regulations; ensuring that all employees and visitors to the office are in a safe working environment.
General Operations
- Assist the HR team as required, including the onboarding/exiting processes for new starters and leavers.
- As required, arrange corporate travel and accommodation for EMEA&NA based team members.
- Organise and deliver company socials, including the wellness breakfast, office drinks, parties, company events, etc.
- Work closely with the Social Committee to coordinate and create a fun and engaging work environment.
About You
- We welcome applicants from a variety of working backgrounds, who have transferable skills that would suit this role
- You will be friendly, confident, organised, efficient with have good time management skills
- Prior office management experience welcomed, but not required
- First aid trained or Health & Safety experience welcomed, but not required
- This is a purely office-based role, 3-days per week from our Head Office in central London (Tuesday to Thursday).
- Salary £30,000 per annum, pro-rated (so £18,000 to £20,000 for 3-days per week)
- 15 days holidays + 5 public holidays
- Day off on your birthday
- Up to 4x salary Life Assurance
- Other benefits such as Perkbox (for discounts), Cycle Scheme, Season Ticket Loans, a Workplace Nursery scheme and SmartHealth (for access to private GP appointments as well as a range of health and wellbeing services).
