Job Description:
Campus Learning Administrator
Staines – hybrid with minimum 1 day a week on site
Permanent
Full time - 37.5 hours per week
£26,000 - £32,000 dependant on experience
We try to consider all types of flexibility, including locations, hours and working patterns.
We make health happen:
This is an exciting time at Bupa as we get set to open the doors on our new state of the art, Campus and including a Clinical Training Academy. Here we are seeking to deliver innovative learning & development, both physically and virtually through word class experiences and, to connect, grow and broaden the skills of our people across all business units (Dental Services, Care Services, Health Services, Insurance). Our goal is to exceed learner expectations and foster a culture of exceptional learning and development, through a learning offering that includes fully immersive technology, virtual classrooms, hi fidelity simulation labs & AI.
This role is responsible for the co-ordination, administration and organisation of the training and educational programs. This role sits within the Bupa campus & Clinical Training Academy operations team and will be accountable for the learning operations surrounding both in person and remote learning. This involves booking facilitators, managing delegates communications, queries, supporting facilitators and ensuring courses are set up brilliantly, with everyone knowing what they are doing and when. You need to be really organised, self-driven, able to resolve issues and overcome challenges and most importantly be customer centric, ensuring a seamless experience for everyone.
How you’ll help us make health happen:
- Ensure timely delivery of workshop logistics for virtual and face-to-face events
- Schedule instructor-led workshops, coordinate with regions and campus sites
- Manage third-party suppliers, including scheduling and invoice management
- Address learner and facilitator queries promptly
- Provide status updates and reporting
- Monitor workshop utilisation and optimisation
- Engage with campuses and support teams, monitor risks
- Manage registration and evaluation, ensure timely report submission
- Connect with delivery teams for updates and status reporting
- Ensure quality control of processes and team activities
- Provide technology support for the learning platform, ensure training materials are accessible
- Be a champion on the Learning experience platform and remote learning systems, guiding and supporting delegates to access.
Key Skills / Qualifications needed for this role:
- Experience in event coordination and logistics related activities
- Experience in learning admin operations
- Knowledge of information systems supporting logistics activities (LMS)
- Knowledge of key metrics for managing logistics functional performance
- Possess good teamwork and people skills.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full time
Job Area:
People & HR
Locations:
Staines - Willow House
