ISS Facility Services – Healthcare delivers high-quality cleaning and facilities services across various divisions, ensuring exceptional standards within the healthcare sector. Our Head Office provides expert guidance on policy, service delivery, finance, human resources, and marketing to support operations across the UK.
Job Description
As an Assistant Healthcare Cleaning Manager, you will play a key role in managing the cleaning service, ensuring it meets and exceeds performance targets.
You will be responsible for day-to-day liaison with the client, maintaining strong relationships while ensuring compliance with all quality and safety standards.
This is an opportunity to join a respected organisation, where your leadership and attention to detail will contribute to a safe and hygienic environment for patients, staff, and visitors.
If you are passionate about delivering excellence and want to be part of a supportive team, this role offers a rewarding career path.
Key Responsibilities
? Assist the manager to provide direction, guidance and support to all ISS staff and to ensure they are able to carry out their role effectively
? Complete all relevant documentation and maintain accurate records for company systems including, sickness procedures, quality monitoring, food hygiene, training and staff performance monitoring
? Assist in the collation and completion of all Company reports and documentation in relation to the Services provided within the agreed timescales
? Control and monitor sickness levels within Contract and ensure that HR processes are followed in managing sickness and absenteeism.
? Create, maintain and enhance effective working relationships with all major stakeholders (colleagues, patients, visitors & Trust Staff) in line with best practice, in order to ensure satisfaction with our service & to demonstrate commitment to our long-term presence within the Trust
? Plan, allocate and evaluate work carried out by individuals under the positions control in conjunction with managing annual leave requests and service demand while meeting the required target hours
? Manage and evaluate objectives and targets for the service as outlined in the business plan. Participate in the preparation of plans, budgets and forecasts
Professional and Personal Competencies/Qualifications
? Previous experience in supervising on a contract
? Sound knowledge of equipment and Health and Safety
? Previous experience in labour supervison
? Previous experience in financial accounting
? Experience of working with Trade Unions
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
