Posting End Date:
February 11, 2025
Join John Lewis or Waitrose today
If you've ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you'll know there's something unique about us.
That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we're the success we are. They're our secret sauce; the opportunity for us to differentiate.
Job Summary:
Job Description:
At a Glance
Job Requirements
We are looking for a Hospitality Assistant to join our team at the John Lewis Partnership.
A key part of this role will be working in a busy Catering team to deliver and maintain high standards of all aspects of catering: service, presentation, operation and food hygiene.
The successful candidate will openly demonstrate a passion for food service and is motivated to deliver sales and cost targets.
Key Responsibilities Including but not limited to
Take delivery of food stock and distribute as and where required.
Heavy lifting and carrying of food products and ingredients in a safe manner.
Stock rotation and storage management.
Clear waste as appropriate, with consideration forH&S and environmental impacts.
Assist in the basic preparation of food products.
Managing the emptying of bins, waste and recycling in the kitchen
Collecting and washing pots, pans and utensils
Helping Chef’s keep areas clean and organised.
Provide a great level of service and consistently promote products to customers.
To be a brand ambassador by being a warm and friendly Partner who provides a consistently outstanding customer experience that is unrivalled in the marketplace.
Monitor and reduce wastage through correct ordering and record keeping
Ensure all counters and coffee stations are replenished and presented consistently and in line with agreed standards
To resolve customer queries or complaints at the first point of contact
Full compliance with John Lewis Partnership Catering policies and legislation
Full compliance with Health and Safety Regulations
Carry out due diligence tasks and keep accurate due diligence checks and records
Ensure the vending operation delivers outstanding service to meet Partners needs.
Ensure that fresh food, snack and hot beverage machines across the site are replenished and in a good working order
Ensure food safety requirements are maintained.
Essential skills you’ll need
Food Safety Level 2 (or happy to undertake training)
Operational experience in PDRs (Partner Dining Rooms) / canteens or hospitality
Demonstrability experience using initiative
Desirable skills
Benefits of the Partnership and the role:
🏖️ - Full - time working holiday entitlement 22 days holiday, plus public and bank holidays
⚖ - Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy
🐷 - Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not
🤑 - You’ll get Partnership discount in store and online once you complete Probation. That’s 25% off in John Lewis & Partners (12% off electrical products) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount
🚴 - Simple cycle to work support scheme
🏰 - We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them
🌱 - Learn more about ourextensive range of exciting benefits that you could enjoy when you join us, visit - https://www.jlpjobs.com/about/benefits/
Next Steps
The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").
Once you've submitted an application the next steps of the process, if successful, are likely to include a 1st stage interview.
You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
Thanks for your patience in the meantime and for showing an interest in joining JLP.
We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early
You can view a copy of the full job outline here (internal only)
Internal use only
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Pay:
£11.75 Hourly
Scheduled Weekly hours:
37.5
Worker Type:
Permanent Partner
Job Level:
Partnership Level 10
Hours of Work:
37.5 hours per week - 07:00-14:30, 5 days a week - Monday to Friday.
At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself.
Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers.
We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. 🌍 💚
We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference.
Find out more about D&I in the Partnership here.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.
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