Job Description:
Direct Sales Advisor
Dublin (Hybrid working options)
Permanent
Full Time (37.5 hours per week)
We consider all types of flexibility, including locations, hours and working patterns.
We make health happen
The purpose of the Direct Sales Consultant role is to drive sales of Bupa Global’s Private Medical Insurance plans from inbound calls into the direct sales team. This role will focus on solving complex queries and ensure first rate communication to the brokers or customers throughout the sales and issue resolution process.
How you’ll help us make health happen:
- Take inbound calls from our members in a fast-paced environment
- Ensure each customer has a great experience whether it’s the first call of the day or the last
- Introducing our tailored products and services to suit the needs of our customers
- Accurately maintain our customer database, ensuring all conversations are documented and actions are recorded
- Ensure product and service knowledge is always current and up to date to correctly educate intermediaries and consultatively sell products.
- Use sales and negotiation skills to correctly assess the members’ needs
Key Skills / Qualifications needed for this role:
- Sales background, or relevant transferable skills and knowledge
- Experience of legal and regulatory frameworks
- Experience in negotiating and managing high value contracts
- The ability to influence and explain complex information in a simple manner
- Excellent interpersonal, communication and influencing skills
- Ability to speak a second European language would be beneficial
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format please email: careers@bupa.com
Time Type:
Full time
Job Area:
Business Development
Locations:
Dublin - BG EEA
