This is a temporary vacancy
Due to the nature of this role we cannot accept application from candidates under the age of 18+
Primarily Core Shifts 9-1700 or 10-1800.
Needs to be flexible when required.
2 Weekends a month is required.
Please read the below job information:
Purpose
Support the Academy Team Manager and Learning People Support Partner to deliver an outstanding academy learning service at all levels
ACCOUNTABILITIES
Develop remarkable people – 50% of time spent
· Support the Academy Team Manager and regional stores to deliver successful regional recruitment at all levels
· Support coordination of all development programmes including employability schemes for customer assistants
· Plan, coordinate and deliver all My Welcome Customer Assistant Inductions in line with regional demand across the academy and Regional My welcome hubs
· Ensure all regional learning hubs and the academy facilities are maintained to a high standard
· Ensure all colleagues learning within an academy have a brilliant welcome and learning experience at all times
· Offer exceptional levels of service to all colleagues and visitors across the academy
· Delivering regional buddy upskilling where required
· Deliver upskilling to Induction facilitators in standalone hubs where required
· Listen and act on colleague feedback to make this a great place to work , with the support of BIG
100% accurate execution – 35% of time spent
· Complete all aspects of recruitment including MyHR, onboarding and peak activity to meet customer demand
· Support in coordinating and facilitating where required, business and regional sessions e.g. Product Academy
· Build key stakeholder relationships across Centre of Expertise, externally and Region
· Utilise digital tools to manage academy learning capacity
Drive high performance – 15% of time spent
· Act as subject matter expert for onboarding, My Welcome and recruitment
· Support the delivery and completion of Compliance Learning across the region
· Takes the initiative to suggest solutions and ideas to issues to drive continuous improvement
