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Head of Clinical Mental Health - Remote Services

Bupa Insurance Services Limited • Full-time • Central London, United Kingdom • 1w ago

Job Description:

Head of Clinical Mental Health – Remote Services

Manchester or London - Hybrid & flexible working options

Permanent role

Salary from £85,000 dependant of experience & benefits package

Full Time – 37.5 hours

Closing date - Friday 10th January 2025

We make health happen:

Bupa has set an ambition, at the heart of its strategy, to be the world’s most customer centric healthcare company. With key targets such as world leading NPS scores, and integrated digital and physical care, Bupa is transforming to fulfil its purpose of “helping people live longer, healthier, happier lives and making a better world”.

To achieve its ambition, the role of a Head of remote clinical mental health is critical.

The purpose of this role is to provide clinical leadership for remote mental health services across Bupa UK. Develop collaborative relationships internally and externally with key strategic partners and providers of mental health services. Oversee performance of clinicians within mental health services to ensure compliance with clinical governance and clinical best practice.

How you’ll help us make health happen:

Support and develop a sustainable mental health clinical community to ensure retention of clinical talent and attraction of new talent
As a member of the Bupa Health Clinics Clinical Leadership Team take joint accountability for the delivery of the BHC clinical strategy and clinical KPIs.
Undertake at least one Mental Health clinical sessions per week.
Develop and manage collaborative relationships internally and externally with key strategic partners and providers of mental health services
Oversee clinical governance and clinician training for mental health services across BHC and in particular support:
Clinical effectiveness, adherence to best international standards, clinical policies, clinical pathways clinical audit and clinical performance monitoring
Clinical safety, clinical incident management and clinical risk management
Learning from clinical complaints and customer satisfaction surveys
Regulatory, statutory and professional compliance
Professional development, clinical training and clinical review/appraisals
Information governance and confidentiality
Clinical governance reporting
Development and maintenance of dashboards or other MI to monitor and act on key KPIs
Be the voice of Bupa UK on mental health both internally and externally, noting that this is a media facing role and that you will be expected to represent Bupa, contribute to the development of relevant literature, speak to journalists and give presentations.
Be the voice of the patient’, seeking to address qualities and outcomes which are valued by customers.
Develop excellent working relationships with key peers such as Operational Leads.
Deputise for the Medical Director Clinics if required
Deliver excellent, evidence-based medicine within your own practice
Be the line manager to senior clinical leads in addition to the dotted line manager for other appropriate subject matter experts

Key Skills/Qualifications needed for this role:

Clinical experience –

Clinical or Counselling Psychologist with professional doctorate accredited by the BACP OR Cognitive Behavioural Psychotherapist with post-graduate diploma accredited by the BACP OR Counsellor/Psychotherapist accredited with the BACP – All with substantial experience working in mental health services and post qualification experience.
Up to date with own clinical practice, demonstrates an ability to maintain clinical competence
Senior Clinician with substantial experience in Mental Health.
Experience of business/financial management within healthcare.

Strategy experience -

Creative and strategic thinker with an ability to influence and lead others
Achievements within complex environments involving multiple stakeholders
Ability to adopt a range of tactics and approaches to suit circumstances

Clinical Governance experience -

Strong motivation to improve the safety and effectiveness of clinical services
Experience and knowledge of the implementation of clinical governance activities.
Experience of the development and use of evidence-based care processes
Understanding of the licensing and evaluation of new treatments and technologies.

What’s it like to work here:

We want people to love working here, so much so that’s it’s at the top of our agenda and something you’ll hear a lot about here at Bupa. We offer our people a great range of benefits, many of which are flexible and can be tailored to suit what’s most important to you. We’re a healthcare company so there’s a huge focus on our people’s health and wellbeing, supported by a healthy work-life balance and workplaces which are friendly, appealing spaces to support you to be at your best.

You’ll also receive:

Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
Enhanced pension and life insurance
Support with travel costs via a season ticket loan or cycle2work
Discounted access to online gym sessions
Annual performance-based bonus
Bupa health insurance as a benefit in kind
Option to join dental insurance scheme at a discounted rate
Access to our Digital GP platform on you mobile
Emotional wellbeing support
Access to family mental health line
Financial wellbeing channels
Support for carers

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa.

We’ll make sure you are treated fairly regardless of disability or circumstance. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you’ve found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn’t where you've been.

This is where you're going.

This is what we have belief in.

If you would like more information on the role, require an alternative format, or would like to discuss other opportunities suited to your skills and experience, please contact emma.stockwell-sykes@bupa.com

Time Type:

Full time

Job Area:

Clinical Services

Locations:

Angel Court, London, Bupa Place

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