Location: This will be a hybrid role, based largely remotely. Candidates should be able to travel to a Generation UK Hub (London, Manchester, Birmingham, Leeds, Glasgow) and willing to travel for team/organisation meetings and events (4 days per month on average).
Salary: £40,000 p.a. FTE (£32,000 pro- rata for 80% working)
Contract: Part time; 80% working; 32 hours a week; Permanent
ABOUT THE ROLE
Are you a proactive, tech-savvy, and detail-oriented professional passionate about creating seamless employee experiences and collaborating to deliver impactful People initiatives? We are seeking a People Operations Manager to manage our People operations and shaping the future of our workplace.
As People Operations Manager, you will play a pivotal role in ensuring every touchpoint of the employee lifecycle is smooth, engaging, and aligned with our values. Reporting to the People Director, you will manage everything from onboarding to performance management and employee well-being.
This role is not just about operational excellence—it’s about making meaningful contributions to our three-year people strategy projects, fostering an inclusive, healthy , and high performance workplace where everyone can thrive.
The ideal candidate will bring expertise in HR operations, a CIPD Level 5 Diploma (or equivalent), proficiency with HRIS and Google Suite, and a passion for fostering an inclusive and engaged workplace. If you’re looking for an opportunity to make an impact, this is it!
Last date for sending applications is 8 January 2025
ABOUT GENERATION
Generation's mission is to train, coach and support people into life-changing careers that would otherwise be inaccessible to them.
We are a UK registered charity, founded by McKinsey and Company, delivering tailored programmes to recruit, train and place unemployed people into work. Through our unique approach, we also solve a wide range of employer challenges—skilled talent shortages, poor job performance, lack of diversity, and high turnover.
Generation launched globally in 2015, and has grown quickly to become the world’s largest demand-led employment initiative. We have placed >100,000 people into roles, working with over 4,000 employer partners to date across 16 countries and 26 professions.
Since launching in the UK in 2019 have now trained more than 3000 people. Our work focuses on supporting those from diverse groups facing barriers to desirable employment. For these learners, we have achieved an industry leading c. 70% job placement rate with learners now placed at >800 employers.
We have secured transformative corporate funding from Microsoft, the JP Morgan Charitable Foundation, the Macquarie Group Foundation, Barclays, Blackrock, and many more. We are also the leading charity delivering under contracts from the Department for Education’s Skills Bootcamp strand. This has driven our scale to new programmes, regions and beneficiary groups.
By joining Generation UK&I, you will become part of an organisation committed to social impact and determined to play its part in changing the system in this context. The work is fast-paced, exciting, and innovative.
Find out more at www.generation.org
You can also learn more about our culture, directly from our incredible people - What is it like to work at Generation?
Generation acknowledges the duty of care to safeguard, protect, and promote the welfare of staff and learners and is committed to ensuring safeguarding practice reflects statutory responsibilities, and government guidance and complies with best practice.
All our staff in the UK are required to undergo a DBS check.
RESPONSIBILITIES
Main areas of responsibility,
1. Recruitment Support:
- Oversee recruitment processes through Workable ensuring recruitment responsibilities are met by line managers
- Support line managers in delivering an inclusive recruitment experience to our candidates, embedding the Generation adopted inclusive recruitment best practices.
- Support line managers in interviews, offer and pay decisions.
2. Onboarding and Contracting:
- Leading contracting and onboarding of new starters and contractors, ensuring a smooth transition into the organisation.
- Ensuring all contracting documentation and checks are completed as per safer recruitment compliances.
- Organising & delivering quarterly inductions for new employees, providing a comprehensive understanding of the organisation’s values and operations.
3. Employee Lifecycle Management & Line manager support:
- Supporting line managers with performance appraisals, promotions, team’s professional development, PIPs, ensuring timely and effective execution.
- Maintain accurate and compliant documentation across all stages of the employee lifecycle.
- Developing new people policies and maintain existing ones, ensuring alignment with organisational goals and legal requirements.
- Ensuring mandatory policy training coverage through the global training page.
- Delivering monthly payroll for UK & Ireland with support of a payroll provider, ensuring accuracy and adherence to timelines.
- Conducting quarterly pulse check survey ( engagement survey) analysis and action tracking to foster a culture of engagement and continuous improvement.
5. HR Systems Maintenance:
- Updating and maintaining HR systems- Breathe HR, Sentry, Workable, and 15Five, to ensure they reflect current organisational needs.
- Evaluating current HR systems new features to understand if they can be adopted by the organisation.
- Ensuring employees understand system usage.
- Leveraging HR systems for employee data, trends and insights.
6. Occupational Health and Well-being:
- Provide Support Needs Conversations /Access to Work support for new starters and employees declaring disabilities.
- Facilitate return-to-work meetings, risk assessments, and documentation for employees & coordinate Occupational Health support as needed.
- Support People Director + Wellbeing working group in delivering Health & Wellbeing initiatives
7. Other responsibilities:
- Contribute to People team projects aligned with the 2025-27 strategic plan.
- Work with the People Director on developing & embedding Inclusion initiatives & practices.
PERSON PROFILE
Here is the knowledge, experience and skills you will require to be successful in this role-
- Education: CIPD Level 5 Diploma or equivalent HR qualification.
- Experience: Proven track record in People Operations or HR roles with a focus on People/HR operations and employee engagement.
- Technical Proficiency:
- Proficient in using Google suite, particularly Google sheets & Excel. You must love Excel!
- Experience of working on HR systems and HRIS, such as Breathe HR, Sentry, Workable, Yoti and 15Five. You must also love tech platforms and should be tech savvy!
- Knowledge: Comprehensive understanding UK employment law and implications, UK best HR practices and key HR policies. Keeping abreast of UK & Ireland employment law updates is imperative.
- Other skills relevant to the role:
- Strong interpersonal abilities to handle sensitive issues with professionalism and discretion.
- Excellent organisational skills, capable of managing multiple priorities effectively.
- Analytical mindset to interpret data and drive actionable outcomes.
At Generation, we're changing the lives of many individuals, and that in itself gets us out of bed! Here are a few other benefits you'll experience working with the UK team:
- Purpose and social impact in the heart of your work
- Opportunity to make your mark - you'll have a lot of autonomy to bring the Generation blueprint to life in a way that makes sense for your region
- Opportunity to get involved with a range of activities and varied projects - we're a small team, so there are lots of opportunities to get involved in projects across the whole organisation
- We offer flexible and remote working to accommodate everyone's preferred working pattern/preferences and unique needs
- WFH set up offer of support of £300 to help you make your working-from-home setup comfortable and efficient
- Professional Development is a priority for Generation and employees and you can access to up to £1,000 towards your learning & development per year. This support is accompanied by up to 5 days of training days/ study leave per year to enable your development activities.
A fair chance
Every role at Generation is open to applications from all sections of society. We believe in the potential of everyone; regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other aspect that makes you, well, you.
We believe that the more diverse we are the better we become. More than just encouraging your application, we're committed to conscious inclusion that (we hope) cultivates an ethos of belonging, connection and shared purpose. We go further together. It’s this philosophy that drives us towards our mission. We open our doors to those who share this mindset.
