Details

Reference number

382864

Salary

£29,525

A Civil Service Pension with an employer contribution of 28.97%

Job grade

Executive Officer

Contract type

Permanent

Business area

DVSA - Enforcement

Type of role

Analytical
Intelligence
Investigation

Working pattern

Flexible working, Full-time, Part-time

Number of jobs available

Contents

Location

About the job

Benefits

Things you need to know

Apply and further information

Location

Birmingham

About the job

Job summary

A rewarding job where you earn while you learn!

Have you got excellent organisational skills?

Are you someone who is happy to communicate at all levels?

Do you have knowledge of how an investigation is conducted?

This role combines learning and practical on the job training. At the end of it all, you'll have a Counter Fraud Investigator Apprenticeship qualification. You’ll be fully supported to meet the learning requirements of the qualification.

The apprenticeship will be delivered by Intelligencia Training

More detail can be viewed here Counter fraud investigator / Institute for Apprenticeships and Technical Education

Make no mistake, it’ll be hard work. You’ll need to be highly motivated, but we’ll help you balance your work and studies, better still, you will enjoy a host of great benefits.

This is a great opportunity to join DVSA’s Enforcement Directorate where you will learn new skills and gain a qualification. If this sounds like you then please apply!

We can’t wait to hear from you!

Job description

The Counter Fraud Investigator is responsible for the day-to-day investigations across the Driver & Vehicle Standards Agency (DVSA) Driver/Rider/Vehicle environments.

You will ensure delivery of an effective, timely, business and customer focused counter fraud investigations in accordance with plans and corporate objectives. This role has specific responsibility for Safeguarding and Internal Enquires.

You will ensure delivery of an effective, timely, business and customer focused counter fraud investigations in accordance with plans and corporate objectives. The role has specific responsibility for counter fraud (reactive), bribery and corruption investigations.

The role holder is responsible for providing a rigour by which matters of impropriety in the areas identified above can be managed and actioned as required by the Investigation Manager, Senior Investigation Manager and the Head of Counter-Fraud.

Responsibilities include but are not limited to:

Adopt the role of “Lead Investigator” when allocated, with the responsibility of planning, preparing and managing the investigation.
Planning and executing surveillance on target nominals, including dealing with Regulation of Investigatory Powers Act 2000 (RIPA) issues.
Appear in court when necessary as an expert witness.
Carry out roadside checks on UK and foreign vehicles at fixed enforcement sites, other roadside locations, coach parks, motorway service areas, or as part of a Police mobile patrol.
Investigate all allocated reports of suspected internal fraud and malpractice against the agency.

For more information about the role and responsibilities please see the attached Candidate Pack.

Person specification

To thrive in this role, you will have strong organisational skills, a passion for learning, with the ability to work on your own, but you are also a team player.

You will either have experience of criminal investigations or experience in dealing with complex investigation work, with the ability to extract accurate information from investigating and using your exceptional attention to detail to achieve your objective. The matters you could be handling maybe be very sensitive and difficult topics.

You can express yourself effectively and have exceptional written and verbal communication skills. You are resilient and flexible and enjoy working in a demanding role. You would be described as a conscientious and self-motivated individual who takes responsibility and ensures all procedures are followed.

We encourage you to apply if you possess strong organisational skills and have the ability to prioritise a varied workload.

Eligibility

To be eligible for this apprenticeship, you must:

Be aged 18 years or over.
Have the right work in the UK.
Not be in full-time education.
Not be in receipt of funding for other learning programmes at the point of enrolment for this apprenticeship.
Hold or be prepared to work towards L2 (GCSE or equivalent) Maths and English.
Have valid and eligible residency status and be resident in the UK for 3 years before the start of the apprenticeship. Full eligibility details can be found here at Annex A. If you are not sure if you meet the residency requirements then please contact us before applying.

This is a development role so to be eligible to apply, the training and development you receive during this apprenticeship must provide you with significant new skills and learning. This is an essential requirement for apprenticeship funding and means you must not already be over-qualified or over-experienced in this type of work.

If you apply and are found to possess the above: your application will not be considered; any offer of employment will be withdrawn, and your contract will be terminated.

Additional Information

This role will be based in Birmingham, your presence at this location will form part of the working arrangements agreed with you. This role is suitable for hybrid working, and therefore a combination of workplace and home-based working can be accommodated subject to business requirements. Hybrid working is a non-contractual arrangement where employees have the flexibility to work remotely combined with a minimum of 60% of their working time a month at either their principal workplace (one of the locations cited in the advert) or, when required for business reasons, to carry out separate duties at alternative working locations or DVSA sites. There may be occasions where you are required to attend above the minimum expectation.

If you have questions regarding how hybrid working is practiced within the business area, or any reasonable adjustments or flexible working arrangements you may currently have or need in place if successful in your application, please contact the Vacancy Holder (see advert for contact details).

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement, for the successful candidate to be able to work at least 30 hours per week.

The successful post holder will be required to travel occasionally, including overnight stays.

Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

About Us

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably.

We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

We’re working hard to:

make roads safer.

improve services for our customers.

make road transport greener and healthier.

harness the potential of technology and data.

grow and level up the economy.

To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website.

Behaviours

We'll assess you against these behaviours during the selection process:

Communicating and Influencing
Delivering at Pace
Making Effective Decisions

Benefits

Alongside your salary of £29,525, Driver and Vehicle Standards Agency contributes £8,553 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

An environment with flexible working options where we encourage a great work-life balance.
Generous Annual Leave - 25 days holiday, increasing by 1 each year of service, up to 30.
8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
Latest IT and Tech devices.
A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues.
Excellent learning and development tailored to your role including paid apprenticeships up to Masters level.
Wide range of discounts schemes on high street names.
Employee assistance programme for health and wellbeing.
Cycle to work scheme and Gym membership offers.
For more information visit our careers page.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

How to Apply

As part of the application process you will be asked to provide a Personal Statement. The Personal Statement allows you to outline your suitability for the role in more depth. It is an opportunity for you to provide evidence against the experience points listed below:

Your ability to extract accurate, concise summaries from complex information that can be understood by a wide audience.
Your experience of dealing with investigations OR experience in dealing with complex data and clerical information.
Your excellent organisational and communication skills.

Your Personal Statement will be limited to a maximum of 750words.

The sift is due to take place 20 - 21 January 2025.

Interviews are likely to be held week commencing 03 February 2025.

This interview could be conducted via a video interview, details of which will be provided to you should you be selected for interview.

We’ll try to meet the dates we’ve set out in the advert. But there may be occasions when these dates will change. We’ll give you plenty of notice of any important dates.

The selection process will be designed specifically for the role. As a result, your assessment will include:

an interview

If you would like to find out more about what it’s like to work for DVSA and how to apply, we will be holding virtual sessions to find out more. Please click here to secure your place at one of our upcoming events.

The Department for Transport recruits using Success Profiles. For each role, we consider what you need to demonstrate to be successful.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

You can read more about Success Profiles here.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name :

Karl Higginson

Email :

karl.higginson@dvsa.gov.uk

Recruitment team

Email :

dftrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

Driver and Vehicle Standards Agency

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